Maintaining our high standards through

Staff Training

As specialists in Dementia care, we aim to understand the individual needs of our residents and service users, so that we can pro-actively improve their well being and enhance their quality of life. We take pride in creating a team of caring staff with an indepth knowledge of dementia and an understanding of the different ways it can personally affect individuals behaviours. Our specialist and dedicated team are committed to supporting each and everyone of the people who stay with us on an individual basis.

The majority of our care staff holds an NVQ in Health and Social Care, or are in the process of obtaining this qualification. To ensure that we maintain our high standards in all care outcomes, staff also receive continuous and regular in-house training to comply with the Quality Care Commission standards. They are set learning goals and targets within an annual development plan and their skillset is carefully monitored through staff observation and and feedback. We have our own Health and Safety Consultant and Trainer, Sean Connolly who is fully IOSH/NEBOSH trained, a trained EMT Paramedic and Moving and Handling Assesor. We also have two Health and Safety representatives – one in each home who are responsible for the day to day monitoring.

We work closely with expert Dementia Specialists such as Dr Gayle Booth who has a wealth of experience in the field, to ensure that staff receive expert training and are able to keep abreast of new knowledge from the latest research. We continuously support the development of the skills and abilities within our team. For instance we are in the process of our staff being trained in Cognitive Stimulation Therapy, a non-drug therapy for people with Alzheimer’s disease where patients receive a regular programme of activities designed to encourage thinking and memory that are enjoyable and fun.